Rental Terms
All vehicle rentals in Redditch are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This agreement outlines the specific terms, conditions, insurance coverage, fees, and your obligations related to the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will take priority.
Eligibility Criteria
Renting a vehicle in Redditch requires:
- To hire a vehicle in Redditch, you must be at least 21 years old, though age restrictions may differ depending on the vehicle type, and drivers under 25 may incur extra charges. You need a valid driving licence appropriate for the vehicle category, held for the minimum duration outlined in the Rental Agreement. Additionally, valid identification and proof of current address are required, along with payment information and a security deposit. Be aware of any further requirements detailed in the Rental Agreement.
Booking and Payment Process
- Reservations can be made via our website, by telephone, or directly at our Redditch office. A deposit may be needed to confirm your booking. Full payment along with a security deposit is generally required at the time of vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through established payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Redditch, it is important to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be created and must be signed by both parties. Please return the vehicle in the same condition as it was received, accounting for normal wear and tear. Any new damage will be evaluated and may incur charges. It is required to return the vehicle with the fuel level at the same mark as when collected; otherwise, refueling charges will apply. Late returns could result in additional fees, so please notify us as soon as possible if you anticipate returning the vehicle later than agreed. You are responsible for any parking fines, traffic violations, or other charges that occur during your rental period, along with an administration fee.
Insurance and Liability Coverage
- All rentals include basic third-party insurance, with full coverage details and excess amounts outlined in the Rental Agreement. You may have the option to purchase additional insurance to lower your financial liability. It is advisable to review these options thoroughly. You remain liable for any damage or loss up to the insurance excess amount unless additional coverage is obtained. Damage resulting from negligence or misuse is your responsibility, irrespective of insurance.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice given. For precise information, consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges.
7. Restricted Activities
Prohibited vehicle usage:
- Use of the vehicle for any unlawful activities is strictly prohibited. This includes racing, off-roading, or engaging in any dangerous maneuvers. Transporting hazardous materials or substances is not allowed. Sub-letting the vehicle or permitting unauthorized individuals to drive it is forbidden. Driving under the influence of alcohol or drugs is unacceptable. The vehicle must be used for its intended purpose, adhering to passenger and weight limits. Driving outside the designated geographical boundaries without prior permission is not permitted.
Breach of these terms may lead to rental cancellation and extra fees.
Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire in Redditch is not responsible for any indirect, incidental, or consequential damages, including loss of profits, data, or business related to your use of our services. Our total liability for any claims will be limited to the amount paid for the rental in the last 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.
Redditch Legal Framework
These Terms are governed by the laws of England and Wales. Disputes will fall under the exclusive jurisdiction of the relevant courts in this region.
10. Modifications to Terms
We reserve the right to update these Terms at any time. Changes take effect as soon as they are posted on our website. Continued use of our services indicates your acceptance of the revised Terms.
Redditch Car Hire Contacts
For inquiries regarding these Terms, please reach out to us:
Redditch Car Hire Services
Riverside Way, Redditch B98 9AA, United Kingdom
Contact Number::
441527280540