Rental Terms
All vehicle rentals in Redditch are governed by a comprehensive Rental Agreement delivered upon booking confirmation or at the time of vehicle pickup. This agreement outlines the terms, conditions, insurance information, fees, and your obligations related to the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle in Redditch requires:
- To hire a vehicle in Redditch, you must be at least 21 years old; different vehicle types may have varying age restrictions, and drivers under 25 may incur extra fees. A valid full driving license, appropriate for the vehicle category, is required, along with proof of identity and address. Payment details and a security deposit must also be provided, in addition to any specific criteria outlined in the Rental Agreement.
Booking and Payment Process
- Reservations can be made via our website, by phone, or at our Redditch office. A deposit may be necessary to confirm your booking. Full payment and a security deposit are usually required at the time of vehicle pickup. All prices are displayed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Redditch, it is important to conduct a thorough inspection and report any pre-existing damage right away. A vehicle condition report will be completed and signed to document the state of the car. You are expected to return the vehicle in the same condition as it was collected, accounting for standard wear and tear. Any new damage will be evaluated and billed accordingly. The vehicle should be returned with the same fuel level as at collection; refueling charges will apply if it is returned with less fuel. Late returns may result in additional fees, so please inform us as soon as possible if you anticipate a delay. You will be responsible for any parking fines, traffic violations, or other charges incurred during your rental period, along with an administration fee.
Insurance and Liability Policies
- All rentals in Redditch come with basic third-party insurance included. Comprehensive coverage details and excess amounts are outlined in your Rental Agreement. Additional insurance options may be available to help lower your financial liability. It is wise to review these thoroughly. You will be liable for any damage or loss up to the insurance excess amount, unless additional insurance is obtained. Damage resulting from negligence, misuse, or violation of these Terms will remain your responsibility, regardless of insurance.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice provided. For specific details, please consult your booking confirmation or Rental Agreement. Late cancellations or failure to appear may incur additional charges.
Prohibited Activities
Prohibited vehicle uses include:
- The vehicle must not be used for any illegal activities, including racing, rallying, or off-roading. It is prohibited to transport hazardous materials, sub-let the vehicle, or permit unauthorized drivers. Driving under the influence of alcohol or drugs is strictly forbidden. Additionally, the vehicle should not be used for purposes it is not intended for, nor should passenger or weight limits be exceeded. Driving beyond the agreed geographical boundaries without prior consent is also not allowed.
Breach of these terms may lead to rental cancellation and extra fees.
8. Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire in Redditch will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the amount you paid for the rental in the previous 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraudulent actions.
9. Local Legal Framework
These Terms are regulated by the laws of England and Wales. Disputes will be handled exclusively by the courts of England and Wales.
Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon posting on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Us
For inquiries regarding these Terms, please reach out to us:
Redditch Car Hire Services
Riverside Way, Redditch, B97 4RS, UK
Contact Number::
441527280540